Privacy Policy

At Zynora Fusion, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Shopify store (the “Site”) or make a purchase from us. By using the Site or providing us your information, you agree to the practices described below.

1. Information We Collect

a. Personal Information You Provide

  • Account & Profile Data: Name, email address, phone number, shipping and billing address when you register an account or place an order.
  • Payment Information: Payment method details (e.g., credit/debit card number, expiration date, CVV). We use Shopify Payments and other third‑party processors; we never store full card data on our servers.
  • Communications: Any messages, reviews, or feedback you send to us via email, contact forms, or social media.

b. Automatically Collected Information

  • Usage Data: Pages visited, time and date of visit, time spent on pages, clicks, referring/exit pages, device information (e.g., browser type, operating system), and IP addresses.
  • Cookies & Tracking Technologies: We and our partners use cookies, web beacons, pixels, and similar technologies to personalize your experience, analyze site traffic, and deliver targeted advertising.

2. How We Use Your Information

We process your information to:

1. Fulfill Orders & Provide Services: Process payments, manage orders, arrange shipping, and provide customer support.

2. Communicate with You: Send order confirmations, shipping notifications, account updates, newsletters, and marketing materials (you can opt out at any time).

3. Improve Our Site & Offerings: Analyze trends, track user behavior, perform analytics, and test new features to enhance usability and performance.

4. Personalize Your Experience: Show you relevant products, promotions, and content based on your browsing and purchase history.

5. Protect Our Business & Users: Detect and prevent fraud, comply with legal obligations, and enforce our Terms of Service.

3. How We Share Your Information

We may share your data with:

  • Service Providers & Partners: Shipping carriers, payment processors (e.g., Shopify Payments, PayPal), marketing platforms, analytics providers, and IT hosting services—only as needed to perform contracted services under confidentiality obligations.
  • Legal Authorities: When required by law, to comply with a subpoena, court order, or other legal process; to protect our rights, property, or safety, or that of others.
  • Business Transfers: In connection with any merger, acquisition, sale of assets, or financing, provided the acquiring entity agrees to adhere to this Privacy Policy.

4. Your Privacy Choices

  • Account Information: You may review, update, or delete your account information by logging into your account or contacting us at zynorafusion@gmail.com.
  • Marketing Communications: Opt out of promotional emails by clicking the “unsubscribe” link at the bottom of any marketing message or by emailing us.
  • Cookies: Most browsers allow you to refuse cookies or delete specific cookies. However, blocking cookies may affect site functionality.

5. Data Retention

We retain your personal information as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, we securely delete or anonymize it.

6. Security

We implement industry‑standard technical and organizational measures—such as encryption, firewalls, and secure servers—to protect your information. While we strive to protect your data, no internet transmission or storage method is 100% secure. You acknowledge this risk when you provide us your information.

7. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect personal information from minors. If you believe we have collected data from a child under 16, please contact us immediately so we can delete it.

8. International Transfers

As a Pakistan‑based company, your information may be transferred to and processed in countries other than your own. By using our Site, you consent to such transfers, which are governed by this Privacy Policy and applicable data‑protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top.